Commercial FAQ

How do I sign up for Autopay?

After you log into your AEP Energy on line account, select the Autopay button (found near the center of the screen) or go to Billing Preferences (found under Billing Center). Enter your bank account information. Check the box in front of “I have read and accept the AutoPay terms.” Click Submit. In the future, if you need to make changes to your autopay account information, please allow 72 hours prior to your bill’s due date for the changes to take effect.