Commercial FAQ

What payment options are available?

Customers in the Pennsylvania Allegheny, Met-Ed, PECO and Penelec territories pay through their current utility’s consolidated bill in accordance with their policies.

Because AEP Energy provides the billing for customers in the Illinois ComEd and Ameren, those customers have electronic payment options of Autopay or Self-Pay via bank account.

We also accept paper checks to the below address:

Mail payments to:

AEP Energy Services, Inc.
PO Box 6329 
Carol Stream,​IL, 60197-6329.

Please allow at least 5 days for mail service and be sure to enclose your payment stub(s).